Welcome

Dartmouth Research & Consulting is an international management consulting firm and is certified as a MOBIS strategic consultant with the U.S. Federal Government. We specialize in designing and implementing management solutions that warrant strategic utilization of technology and process innovation.

Since 1989, Dartmouth Research & Consulting's success and its reputation have been determined by the quality of its work and the individuals involved. We ask ourselves in every situation, does the problem or opportunity merit attention; is management open to innovation and change; will the people maintain the discipline to lead an organization through innovation?

The nature of the challenges and initiatives we have addressed with clients has continuously changed over the years, but in all cases they reflect the changes in the relationships organizations have within their markets as well as the complexities introduced by emerging technologies. Throughout its history, DRC has designed many performance improvement initiatives. For example, we have:

• addressed organizational structure for a telecommunications company facing deregulation;
• identified best practices and system requirements for multi-national, multi-currency off-shore trust services;
• introduced performance benchmarks for customer service;
• developed operational framework for e-commerce issues facing global regulators;
• specified the systems requirements for Internet banking a central bank in Southeast Asia; and
• defined corporate development strategies for emerging technology businesseswith a large Japanese corporation.

Given the breadth and depth of our engagements, DRC maintains an intellectual focus that is different from other consulting firms. It is a focus that first promotes the collaboration and discovery from management challenges, and forges practical initiatives designed for results and observable improvements in performance.

At Dartmouth Research & Consulting, we recognize the challenges facing management and organizations today. Our mission is to work closely with clients to implement management and technology initiatives that provide value-added, measurable results. We are recognized by our ability to work collaboratively with client organizations at all levels. We work closely with clients to execute strategies that result in major operational improvements with sustained long-term increases in profitability and market advantage. Our practice reflects the inter-dynamics of people, process, and technology within organizations with particular focus on the implications of the Internet and emerging business trends. We believe that great strategies have no value until they are successfully implemented and successful implementation results in an observable measure of performance.

Recognizing the importance of globalization and impact of information technology, DRC maintains an international focus. As such, DRC is committed to addressing the cross-border opportunities and challenges facing businesses. With deep international business understanding, we draw upon experience from numerous management and technology related initiatives - including e-business opportunities for banking clients, new business practices in telecommunications, and market strategies and business innovation opportunities for venture capital investors.

Delivering value to clients is paramount at DRC. We accomplish this through the following objectives:

• commit to the highest level of professionalism in all aspects of our work
• treat all clients and colleagues with respect and learn from one another
• invest in our own knowledge and skills, including emerging trends in Internet and business practices, on a continuous basis so as to provide the most current solutions to our clients' challenges
• operate in the best interest of our clients
• work closely with our clients yet maintain our objectivity
• emphasize collaboration on each engagement to assure optimal utilization of resources
• understand that people, an asset of every business, contribute to ongoing success
• strive for exceptional value by delivering tailored creative solutions that have immediate and long-term positive impact on performance
• recognize that future work will be based upon the successes of today's engagements
• accept only those assignments where we are qualified to perform