Our recent engagements cover a wide range of collaborative efforts that primary focus on Operational Initiatives, Information Management Solutions and Research, Planning and Implementation.
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Operational Initiatives
Organizational enhancements often reflect a company’s continuous commitment to improvement. DRC has worked with clients in planning and directing programs that impact the bottom line. These programs have included organizational assessments, productivity studies and programs, project management methodologies, employee assessments, process redesign, workflow analysis and operational competency models.
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 Market assessments
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 Operational reviews
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 Competitive profiles
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 Business plans
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 Best practice assessments
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 Distribution programs

Management Information Solutions
Believing that information is the central element for management effectiveness, DRC works with clients to design and develop an information-oriented environment to reflect management needs.
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 Productivity initiatives
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 Process analysis and design
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 Employee surveys
Engagements have included design and development of customer databases, product and service contribution models, securities processing systems, loan systems, relationship management tools, system conversions and internet solutions.
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 Competency models
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 Organizational design
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Research, Planning & Implementation
Strategic and operating information is essential to business success.
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 Internet solutions
Collecting information, analyzing it regularly and sharing it widely build a foundation for responsive business development and problem solving.
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 Lotus Notes solutions
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 Database designs
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 Innovation with technology
DRC brings a disciplined approach to collecting and analyzing business information.
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 System conversions
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 Project management
Engagements have included benchmarking for customer service, competitor analysis, customer surveys, distribution strategies and opportunity assessments.
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